Empathy & User-Centered Thinking
Anticipating guest needs and adapting on the fly
Real-Time Problem Solving
Quickly finding solutions in fast-paced environments
Communication & Collaboration
Working alongside diverse teams and clientele
Patience & Resilience
Constantly refining processes based on user (guest) responses
Attention to Detail
Maintaining consistency and quality under pressure
Feedback & Iteration
Constantly refining processes based on user (guest) responses